
Claims and 24-hour emergency contacts
Call the 24-hour hotline of the insurer shown on your certificate. For policy questions or claim documents, use the customer service line below.
Tune Protect
24-hr worldwide emergency: +66 2119 4015 · Customer service: 1183 (Mon–Fri 8:00–17:00) · Email: [email protected] · LINE: @tuneprotect · Claims info: tuneprotect.co.th/th/claim
Muang Thai Insurance
24-hr emergency medical (abroad): +66 2305 8785 · AWP travel assistance: +66 2342 3214 · Customer service: 1484 ext. 5 (Mon–Fri 8:30–17:00) · Email: [email protected]
MSIG
Claims hotline (24 hr): 1259 press 2 · Customer service: +66 2007 9014 (Mon–Fri 8:30–21:00, Sat 9:30–18:00) · MSIG Assist: +66 2039 5704 (Mon–Fri 8:30–17:00)
Sompo
Sompo Assist (24-hr, abroad) & customer service: +66 2119 3000 — cashless treatment at network hospitals & interpretation · Claims email: [email protected] · LINE: @sompothailand
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